International Orders

We're glad you found us! Seven Sensory Toys ships to addresses in the United States only. Most of our products ship directly from the manufacturer in the US, and many items (furniture, rugs and soft play) are large and bulky, which makes direct international shipping slow and very expensive.

You can still order from us from anywhere in the world. Here's how.

Option 1: Use a US package forwarding service

A package forwarder gives you a US shipping address. You place your order on our website as usual, enter your forwarder's US address at checkout, and the forwarder sends the package on to you. Many forwarders can combine several orders into one shipment and offer sea freight for large items, which can save a lot on shipping.

  1. Sign up with a package forwarding service and get your US address.
  2. Shop on our site and enter that US address at checkout.
  3. We ship your order to the forwarder within the lead time shown on each product.
  4. The forwarder ships it to you and handles the international shipping.

Popular forwarding services include MyUS, Shipito and Stackry, and in Asia Buyandship. We're not affiliated with any forwarder. Please check their rates, size limits and delivery options before ordering, as some of our larger items ship in several boxes or by freight truck.

Option 2: Request a quote for direct shipping

Schools, libraries, therapy centers and other organizations placing larger orders can request a quote for direct international shipping. Please include the items you need, quantities and your full delivery address. We'll check availability with the manufacturer and reply with a shipping quote when one is possible.

Import duties and taxes

Orders shipped outside the US may be subject to import duties, taxes (such as VAT or GST) and customs fees in your country. These are charged by your country's customs authority or the carrier and are the responsibility of the buyer. They are not included in our prices or shipping charges.

Returns

Returns follow our Shipping & Returns policy and must be sent back to a US address. International shipping costs, forwarding fees, duties and taxes are not refundable.

Questions? Contact us and we'll be happy to help.